Senin, 25 November 2013

My desktop won't connect to the internet but everything else will?

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Kamyar D


Dell Optiplex 360 running Windows XP Professional. It is a shop computer. A few days ago, we lost internet connectivity. I recently hooked up a USB to Ethernet adapter because it seems as if the NIC on the motherboard is defective now. I can't connect to the internet using the desktop, but I can connect to other devices on my LAN, such as registers and security cameras. My cell phone can connect, which is obviously wireless. I have rebooted and reset both the router and the computer. I called Verizon, and they aren't helping (They want me to pay $110 just to check to see if it will be fixed; if it gets fixed, good for them, if they can't, tough luck getting a refund). What should I do now? I need internet up and running tonight!


Answer
Try a USB adapter as described here http://babyraj.com/wireless-usb-adapters/

Since the the ethernet and USB is also not working might be some virus/malware problem .Do you have an Antivurs software installed? Otherwise you need to install one.

If no problems found after a virus scan .Reinstall the OS .Why I am saying that you have already tried so many steps

Use any of the free one from this list http://babyraj.com/top10-antivirus-software-of-2012/
I recommend to use AVG since it will not delete files without permission .some times avast do the same .

If you need a scrutiny analysis you can also check the malware and spyware tools mentioned here(

http://babyraj.com/free-security-softwares/

Which of these programmes do I 100% need on my HP laptop?




Melissa


My laptop is a HP Pavilion G6, on Windows 7.
Things I regularly do;
Plug in my iPhone 4
Transfer Pictures from Digital Camera
Maintain my website
Use Facebook
Use Youtube
Basic Browsing...


Programmes list;
Quick Time
Apple Application Support
Adobe Shockwave Player 12.0
Adobe Flash Player 11 Plugin
Synaptics Pointing Device Driver
DomaIQ
Microsoft.NET Framework 4 extended
Yontoo 2.052
Microsoft Silverlight
Real Player
Intel (R) C ++ Redistributables for Windows* on Intel (R) 64
Apple Mobile Device Support
iCloud
Skype
Microsoft Visual C ++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C ++ 2005 Redistributable (x64)
Microsoft Visual Studio Tools For Applications 2.0 - ENU
Microsoft Visual Studio Tools For Applications 2.0 - Runtime
Microsoft Visual C ++ 2008 Redistributable - x86 9.0.21022
InstallBrain Updater Service
Haali Media Splitter
Kaspersky Internet Security 2012
HP Power Manager
HP Software Framework
HP Quick Launch
Visual Studio 2008 x64 Redistributable
Bonjour
ATI Catalyst Install Manager
HP On Screen Display
Realtek PCIE Card Reader
Realtek Ethernet Controller Driver
Bcool
Bcool 1.66
Microsoft Visual C ++ 2010 x86 Redistributable 10.0.40219
Microsoft WSE 3.0 Runtime
Microsoft Visual C ++ 2005 Redistributable
Origin
Microsoft Office Home & Student 2010
HP Support Assistant
MSXML 4.0 SP2 (KB973688)
Microsoft Visual C ++ 2008 Redistributable x86 9.0.30729.61.61
MSXML 4.0 SP2 (KB954430)
Microsoft Visual C ++ 2005 Redistributable
Microsoft Visual C ++ 2008 Redistributable x64 9.0.30729.61.61
Microsoft.NET Framework 4 Client Profile
Apple Software Update
HP Update
Java (TM) 6 Update 26
HP Photo Creations
Coupon Printer for Windows
HP Photosmart Wireless B110 All-In-One Driver Software 14.0 Rel.7
Shop for HP Supplies
HP Customer Participation Program 14.0
HP Solution Center 14.0
HP Smart Web Printing 4.60
HP Imagine Device Functions 14.0
Energy Star Digital Logo
Hp Setup Manager
Microsoft Visual C ++ 2008 Redistributable x64 9.0.30729.4148
Picture Mover
Microsoft Visual C ++ 2008 Redistributable x86 9.0.30729.4148
HP CloudDrive
HP Games
Cyberlink YouCam
Magic Desktop
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C ++ 2008 Redistributable x64 9.0.30729.17
HP Documentation
Windows Live Mesh ActiveX Control for Remote Connections
Java (TM) 6 Update 22 (64-Bit)
HP Wireless Assistant
HP Setup
Windows Live Essentials 2011
Label Print
Power2Go
Cyberlink DVD Suite


Which one's should I remove & which one's do I NEED to keep?
Thank you so much in advance :)



Answer
First ignore John he a spammer.

It is going to depend on what you need and how well you know puters.

This is what I would remove

DomaIQ
Yontoo 2.052
Microsoft Silverlight
Real Player
Apple Mobile Device Support (keep of you have a iPhone or iPod)
iCloud (never use the cloud)
Skype
InstallBrain Updater Service
Haali Media Splitter
Kaspersky Internet Security 2012 (replace with ESET when the free part expires)
HP Software Framework (this is a resource hog)
HP Quick Launch
Bonjour
HP On Screen Display
Bcool
Bcool 1.66
Origin
HP Support Assistant
Apple Software Update
HP Update
Java (TM) 6 Update 26 ( java has turned into a giant security risk)
Coupon Printer for Windows
Shop for HP Supplies
HP Customer Participation Program 14.0 (this is spyware)
HP Solution Center 14.0 (this is for problems you can solve yourself)
HP Smart Web Printing 4.60 (I just don't like this program)
HP Imagine Device Functions 14.0 ( you might want this)
Energy Star Digital Logo
Hp Setup Manager
HP CloudDrive (never use the cloud)
HP Games (You might like the games, M$ are better)
Cyberlink YouCam (lots of people like this one, your choice)
Magic Desktop
Windows Live Mesh ActiveX Control for Remote Connections ( i consider it a security risk)
Java (TM) 6 Update 22 (64-Bit) (see above)
HP Wireless Assistant ( you should understand WiFi if you uninstall)
HP Setup (only needed during first turning on)
Windows Live Essentials 2011 (I consider this to be one giant piece of spyware from M$)

Some of the HP programs are for HP to help you resolve problems. They are resource hogs and if the system is out of warranty then you do not need them.
:)




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